Top 7 Tips To Help You Master Job Negotiation For Beginners

Key Takeaways

  1. Learn the essentials of job negotiation as a beginner, including researching the market and knowing your worth.
  2. Discover the power of benefits and perks in shaping your compensation package and job satisfaction.
  3. Master the art of overcoming objections and setting clear priorities to achieve your career goals through effective job negotiation.

Are you a novice in the professional world, gearing up for that exhilarating moment when you receive your first job offer?

Congratulations.

Landing that initial job offer is a remarkable achievement, signifying that your skills, qualifications, and potential have captured the attention of prospective employers.

However, here’s the thing – your journey is far from over. In fact, it’s just about to get even more exciting.

The moment you receive a job offer is when the delicate dance of job negotiation begins.

This negotiation process is your opportunity to shape your future, not only in terms of your paycheck but also regarding the terms, benefits, and opportunities that come with the job.

Mastering job negotiation, especially as a beginner, can be a game-changer in your career trajectory.

It’s a skill that can significantly impact your financial well-being and job satisfaction, making it one of the most vital abilities you can acquire as a professional.

In this comprehensive guide, we’ll unveil the “Top 7 Tips To Help You Master Job Negotiation For Beginners.”

Whether you’re fresh out of college, transitioning to a new career, or simply new to the world of job offers and negotiations, this resource is designed with you in mind.

We’ll navigate the intricate art of job negotiation together, equipping you with the knowledge and strategies to confidently secure the best possible deal when you receive that coveted job offer.

The world of job negotiation is a fascinating blend of strategy, communication, self-assessment, and negotiation finesse.

It’s a realm where the decisions you make can have a profound impact not just on your immediate financial situation but also on your long-term career trajectory.

With these seven expert tips, you’ll gain insights and tools that can empower you to make informed and strategic choices, enabling you to embark on your professional journey with confidence and optimism.

As we embark on this journey through the intricacies of job negotiation, you’ll learn not only how to maximize your salary but also how to assess your own worth, deliver a compelling negotiation pitch, and overcome objections gracefully.

We’ll delve into the often-overlooked realm of benefits and perks negotiation, providing you with the knowledge to secure a comprehensive package that aligns with your aspirations.

Furthermore, we’ll help you set clear priorities in your negotiation strategy, ensuring that you’re not only seeking more but seeking what truly matters to you.

We’ll discuss how to overcome the common hurdles and objections that might arise during negotiations, turning potential roadblocks into stepping stones toward your ideal job offer.

The tips and insights you’ll discover in this guide are not just theoretical concepts; they are practical, actionable steps that you can apply to your own job negotiations.

From researching the market and knowing your own worth to mastering the art of a negotiation pitch and finalizing the deal, we’ve got you covered.

So, if you’re ready to embark on a transformative journey in your career and master the art of job negotiation, let’s dive into these seven invaluable tips.

Your future self, with a well-negotiated job offer in hand, will thank you for the skills and confidence you’re about to acquire. Let’s get started on your path to success.

Before we venture further into this article, we like to share who we are and what we do.

About 9cv9

9cv9 is a business tech startup based in Singapore and Asia, with a strong presence all over the world.

With over six years of startup and business experience, and being highly involved in connecting with thousands of companies and startups, the 9cv9 team has listed some important learning points in this overview of the guide on the Top 7 Tips To Help You Master Job Negotiation For Beginners.

If you are looking for a job or an internship, click over to use the 9cv9 Job Portal to find your next top job and internship now.

Top 7 Tips To Help You Master Job Negotiation For Beginners

  1. Research the Market
  2. Know Your Worth
  3. Practice Your Pitch
  4. Leverage Benefits and Perks
  5. Overcome Objections
  6. Set Clear Priorities
  7. Follow-Up and Finalize

1. Research the Market

In the realm of job negotiation, knowledge is power.

Researching the market is the first crucial step for beginners aiming to secure the best possible job offer.

Understanding industry standards, salary ranges, and the demand for your skills can empower you to make informed decisions during negotiations.

In this section, we’ll explore the importance of market research and provide you with actionable steps and insights.

Why Market Research Matters

Market research serves as the foundation for effective job negotiation. It allows you to:

  • Set Realistic Expectations: By knowing the average salaries and benefits for your role and location, you can set realistic expectations for your job offer.
  • Demonstrate Knowledge: During negotiations, demonstrating that you’ve done your homework can impress employers and showcase your professionalism.
  • Negotiate from a Position of Strength: Armed with data, you can confidently negotiate from a position of strength, seeking a compensation package that aligns with industry standards.

Also, read more on how to do proper market research in our top guide: Research the Job Market: A Step-by-Step Guide

Actionable Steps for Market Research

1. Explore Online Salary Tools:

  • 9cv9 or Glassdoor: Visit websites like 9cv9 or Glassdoor, which provide salary data based on job titles, locations, and companies. You can see average salaries for specific roles and read employee reviews.
  • PayScale: PayScale is another valuable resource for salary research. It provides detailed insights into salary ranges based on factors such as experience and education.
Salary Info. for Sales Roles in Singapore. Source: Glassdoor
Salary Info. for Sales Roles in Singapore. Source: Glassdoor

2. Leverage Industry Reports:

  • Industry Associations: Many industries have associated organizations that publish annual reports or surveys on salary trends. For instance, the Bureau of Labor Statistics (BLS) in the U.S. offers comprehensive data on various occupations.
  • Consult Company Reports: Companies may also release reports about their industry, salary structures, and employee benefits. These reports can offer valuable insights.

3. Network and Ask for Information:

  • Professional Networks: Connect with professionals in your industry through platforms like LinkedIn. Reach out to them for insights into salary expectations, job market conditions, and negotiation strategies.
  • Informational Interviews: Consider setting up informational interviews with experienced professionals in your field. They can provide firsthand knowledge about salary ranges and expectations.

Read more on how to network effectively in our top guide: The Power of Positive Peer Relationships: Building a Strong Support Network.

4. Consider Location and Cost of Living:

  • Regional Variation: Keep in mind that salary expectations can vary greatly based on location and the cost of living. Research the cost of living in your target location and adjust your expectations accordingly.

Real-Life Example: Let’s say you’re a software engineer in San Francisco, California. Research reveals that the average salary for your role in this high-cost area is approximately $126,000 per year. However, if you’re considering a position in Austin, Texas, where the cost of living is lower, the average salary for the same role might be around $112,000 per year. This information can help you tailor your negotiation strategy based on location-specific data.

Software engineer in the US
Software engineer in the US

Statistics and Data: According to a report, 53% of U.S. employees reported that they accepted the first salary offer without negotiating.

By following these steps and gathering valuable insights, you’ll be well-prepared to initiate your job negotiation with a strong understanding of the market.

This knowledge will serve as a cornerstone for the subsequent steps in the negotiation process.

2. Know Your Worth

Understanding your own worth is a pivotal aspect of successful job negotiation.

It empowers you to confidently communicate your value to potential employers and ensures that you’re not leaving money on the table.

In this section, we’ll delve into why knowing your worth matters and provide you with actionable steps and insights to assess and communicate your value effectively.

The Importance of Knowing Your Worth

Understanding your worth is vital for several reasons:

  • Maximize Earnings: It allows you to negotiate a salary that aligns with your skills, experience, and the market, potentially increasing your earnings significantly.
  • Demonstrate Confidence: Knowledge of your worth instills confidence during negotiations, showing employers that you are a competent and informed candidate.
  • Prevent Undervaluing Yourself: Without this awareness, you might inadvertently accept an offer that falls below your true value.

Actionable Steps to Know Your Worth

1. Self-Assessment:

  • Identify Your Skills: Make a list of your skills, experience, and qualifications. This should include both hard (technical skills) and soft (communication, leadership) skills.
  • Accomplishments: Highlight your notable accomplishments, such as projects completed, targets achieved, or awards received.
Self-Assessment
Self-Assessment

2. Salary Research:

  • Compare Salaries: Utilize online salary resources like 9cv9, Glassdoor, PayScale, and LinkedIn Salary Insights to determine the average salary for your role in your location.
  • Industry Benchmarks: Investigate industry-specific salary benchmarks and trends to gauge where your salary should fall.

3. Network and Seek Advice:

  • Consult Professionals: Reach out to professionals in your field for advice on what someone with your background and experience should be earning.
  • Mentorship: Consider finding a mentor who can offer guidance on career progression and salary expectations.

Real-Life Example: Imagine you’re a marketing manager with five years of experience in a major city. After researching, you find that the average salary for marketing managers in your location is $80,000 per year. Your self-assessment reveals that you have consistently exceeded performance targets and led successful campaigns. This information helps you confidently determine that your worth is closer to $90,000 per year, given your experience and accomplishments.

Statistics and Data: According to a survey conducted, 32% of workers believe they are paid fairly. However, in the same survey, 10% of respondents admitted to feeling overpaid.

This emphasizes the importance of understanding your worth to ensure you’re not undervaluing or overestimating your worth in job negotiations.

By completing a thorough self-assessment and researching salary benchmarks, you’ll be well-equipped to confidently state your value during job negotiations.

Knowing your worth ensures that you can advocate for a fair and competitive compensation package that acknowledges your skills and contributions.

3. Practice Your Pitch

Crafting and delivering a compelling job negotiation pitch is an essential component of securing the best possible job offer.

Your pitch is your opportunity to articulate your value and persuade employers to meet your terms.

In this section, we’ll explore why practicing your pitch is crucial and provide actionable steps and insights to help you master this skill.

The Significance of Practicing Your Pitch

Mastering your negotiation pitch is essential for several reasons:

  • Clear Communication: A well-prepared pitch ensures that you can clearly and confidently communicate your expectations and contributions.
  • Impress Employers: A polished pitch can impress potential employers, demonstrating your professionalism and your commitment to the role.
  • Overcome Nervousness: Practice helps reduce nervousness and anxiety during negotiations, ensuring you stay on message.
The Significance of Practicing Your Pitch
The Significance of Practicing Your Pitch

Actionable Steps to Practice Your Pitch

1. Create a Pitch Outline:

  • Introduction: Start with a strong opening that introduces yourself and expresses your enthusiasm for the role.
  • Value Proposition: Clearly articulate the value you bring to the organization. Highlight your skills, experience, and accomplishments.
  • Salary Expectations: State your salary expectations and the rationale behind them. Be prepared to justify your requested compensation.
  • Benefits and Perks: If you’re negotiating for additional benefits or perks, outline your reasons and their importance to you.

2. Role-Play with a Friend:

  • Choose a Friend or Mentor: Find a friend, mentor, or family member who can act as the employer in a mock negotiation.
  • Practice Scenarios: Role-play various negotiation scenarios, including countering offers and handling objections.

3. Record and Review:

  • Use Technology: Record your practice sessions using a smartphone or camera. Review the recordings to assess your tone, body language, and message clarity.
  • Adjust and Improve: Identify areas where you can improve, such as refining your arguments or projecting more confidence.

4. Join Workshops or Classes:

  • Public Speaking Courses: Consider enrolling in public speaking or negotiation courses to develop your skills and build confidence.
  • Online Resources: Many online platforms offer negotiation workshops and tutorials to help you practice your pitch.

Real-Life Example: Let’s say you’re negotiating for a marketing manager position. Your pitch begins with an engaging introduction, highlighting your passion for marketing and your experience in leading successful campaigns. You then transition to your value proposition, emphasizing your ability to drive growth and boost ROI. As for your salary expectations, you’ve researched that the average salary for this role in your location is $85,000, but you believe your skills and achievements merit a $95,000 salary. You’re prepared to justify this by showcasing your past results and industry expertise.

By following these actionable steps and practicing your pitch, you’ll build the skills and confidence necessary to excel in job negotiations.

Effective practice not only enhances your communication but also increases your chances of achieving the best possible job offer.

4. Leverage Benefits and Perks

Negotiating a job offer isn’t just about the salary.

Benefits and perks play a significant role in overall job satisfaction and can add substantial value to your compensation package.

In this section, we’ll explore the importance of considering benefits and perks in job negotiations and provide actionable steps and insights to help you leverage them effectively.

Why Benefits and Perks Matter

Benefits and perks are crucial elements of a job offer, and here’s why:

  • Total Compensation: They contribute to your total compensation, often adding significant value beyond your base salary.
  • Work-Life Balance: Benefits like flexible schedules, remote work options, or generous paid time off can enhance your work-life balance and overall well-being.
  • Job Satisfaction: The presence of attractive benefits and perks can contribute to higher job satisfaction and engagement.
Work-Life Balance
Work-Life Balance

Actionable Steps to Leverage Benefits and Perks

1. Identify Desired Benefits:

  • Healthcare: Determine your healthcare needs, including medical, dental, and vision coverage.
  • Retirement Plans: Consider the importance of a 401(k) or other retirement savings options.
  • Work-Life Balance: Identify perks like remote work, flexible hours, or generous vacation time that are essential for you.

2. Understand the Employer’s Offer:

  • Review the Offer: Carefully examine the job offer to understand the benefits and perks being provided.
  • Ask Questions: Don’t hesitate to ask for clarifications or additional information regarding benefits that may not be fully explained.

3. Compare to Market Standards:

  • Benchmark Against Industry: Research industry standards for benefits and perks for your role.
  • Consult Online Resources: Use platforms like Glassdoor or industry-specific sources to compare the offer to market standards.

4. Negotiate Wisely:

  • Prioritize Your Needs: Based on your research, prioritize the benefits and perks that matter most to you.
  • Be Ready to Compromise: Be open to compromise, as negotiations may involve a give-and-take on various elements of the offer.

Real-Life Example: Imagine you receive a job offer as a software developer. The base salary is competitive, but the company offers limited remote work options. However, you value the flexibility of remote work, especially in the current work environment. You decide to negotiate for more remote work days, highlighting how it can enhance your productivity and work-life balance. After negotiations, you secure a revised offer with increased remote work options that align with your preferences.

Remote work
Remote work

Statistics and Data: According to a study, 37% of employees consider health and wellness programs to be the most valued employee benefit.

This underscores the importance of benefits and perks in overall job satisfaction.

By following these actionable steps and effectively leveraging benefits and perks in your job negotiations, you can enhance your overall compensation package and job satisfaction.

Consider the elements that matter most to you and communicate their significance to potential employers to secure a more tailored and attractive offer.

5. Overcome Objections

Job negotiations can often involve objections from potential employers, which can be challenging to address.

Overcoming objections effectively is a crucial skill that can significantly impact the outcome of your negotiations.

In this section, we’ll explore why addressing objections is important, and provide actionable steps and insights to help you navigate objections with confidence.

The Significance of Overcoming Objections

Addressing objections demonstrates your ability to:

  • Problem-Solve: It shows your problem-solving skills and your determination to find mutually beneficial solutions.
  • Professionalism: Responding to objections with professionalism can impress employers and set you apart as a thoughtful candidate.
  • Positive Outcomes: Overcoming objections increases the likelihood of reaching a satisfactory agreement, benefiting both you and your potential employer.
Responding to objections with professionalism
Responding to objections with professionalism

Actionable Steps to Overcome Objections

1. Anticipate Common Objections:

  • Low Budget: Employers might object to a higher salary due to budget constraints.
  • Lack of Experience: Some employers may raise concerns about your level of experience.
  • Other Candidates: They might mention that there are other qualified candidates willing to accept the initial offer.

2. Prepare Responses:

  • Data-Driven Responses: For objections related to salary, provide data and statistics that justify your request.
  • Emphasize Value: Explain how your skills, experience, and achievements can bring value to the organization.
  • Highlight Fit: Address concerns about experience by highlighting how your skills align with the job requirements and company culture.

3. Be Flexible and Collaborative:

  • Show Flexibility: Indicate your willingness to work together to reach a mutually agreeable solution.
  • Offer Trade-offs: If an employer objects to certain benefits or perks, be prepared to offer alternative solutions or compromises.

4. Maintain Professionalism:

  • Stay Calm: Keep a calm and composed demeanor, even if objections are raised in a challenging manner.
  • Active Listening: Listen actively to the employer’s objections, demonstrating your openness to their concerns.

Real-Life Example: Let’s say you’re negotiating for a project manager position. The employer objects to your requested salary, stating that their budget is constrained. You respond by presenting industry data showing that your requested salary is in line with market standards. Additionally, you emphasize your track record of delivering projects on time and under budget, highlighting how your skills can help the company save money in the long run. By addressing the objection with professionalism and data, you work together to reach an agreement that aligns with both your expectations and the employer’s budget.

By following these actionable steps and effectively addressing objections during your job negotiations, you can enhance your chances of reaching a mutually beneficial agreement.

Anticipating objections, preparing data-driven responses, and maintaining professionalism are key strategies to overcome objections successfully.

6. Set Clear Priorities

In job negotiations, setting clear priorities is essential to ensure that you’re pursuing the terms that matter most to you.

It helps you focus your efforts and make informed decisions during the negotiation process.

In this section, we’ll explore the significance of establishing priorities and provide actionable steps and insights to help you navigate job negotiations with a clear focus.

The Importance of Setting Clear Priorities

Setting priorities is critical for several reasons:

  • Focus on Essentials: It helps you concentrate on the elements of the job offer that are most critical to your career goals and well-being.
  • Efficient Negotiations: Prioritizing allows you to allocate your time and energy effectively during negotiations, avoiding unnecessary disputes over less significant terms.
  • Goal Achievement: By clearly defining your priorities, you increase the likelihood of achieving the terms that align with your objectives.
Importance of Setting Clear Priorities
Importance of Setting Clear Priorities

Actionable Steps to Set Clear Priorities

1. Self-Reflection:

  • Identify What Matters: Reflect on your career aspirations, financial goals, work-life balance, and what benefits and perks are most important to you.
  • Assess Your Needs: Consider what you need to thrive in your new role and what you’re willing to compromise on.

2. Rank Your Priorities:

  • Create a Priority List: Rank the job offer components by importance. For example, salary, benefits, work schedule, and location could be part of your list.
  • Consider Trade-Offs: Understand that you may need to make trade-offs, such as prioritizing work flexibility over a slightly higher salary.

3. Communicate Your Priorities:

  • Openly Discuss: Share your priorities with the potential employer during the negotiation process. This transparency can foster a more productive dialogue.
  • Justify Your Choices: Be prepared to explain why certain elements are a priority for you, substantiating your arguments with data or examples.

4. Stay Flexible Within Your Priorities:

  • Be Open to Alternatives: While having priorities is essential, it’s equally important to be flexible and open to alternative solutions that meet your needs.
  • Collaborate in Negotiations: Encourage collaboration during negotiations by showing that you’re willing to find mutually beneficial solutions.

Real-Life Example: Suppose you’re negotiating for a sales position. Salary, commission structure, and the potential for career advancement are your top priorities. During negotiations, you communicate these priorities to the employer, explaining that you’re motivated by opportunities for financial growth and career development. By clearly stating your priorities, you work together to build a compensation package that aligns with your goals, with an emphasis on a competitive commission structure and a clear path for advancement.

By following these actionable steps and setting clear priorities, you can approach job negotiations with focus and confidence.

Clear priorities enable you to advocate for the terms that matter most to you and increase the likelihood of securing a job offer that aligns with your goals and needs.

7. Follow-Up and Finalize

The last step in job negotiations is just as crucial as the initial discussions.

Following up and finalizing the agreement ensures that you have a clear and comprehensive understanding of the terms, leaving no room for misunderstandings.

In this section, we’ll delve into why following up and finalizing are important and provide actionable steps and insights to successfully close the negotiation process.

The Significance of Follow-Up and Finalization

Finalizing the job offer through follow-up is essential because:

  • Clarity: It helps ensure that both parties have a clear and common understanding of the agreed-upon terms.
  • Professionalism: Following up professionally reflects your commitment and reliability as a candidate.
  • Legal Protection: A well-documented and finalized job offer provides legal protection for both parties.

Actionable Steps for Follow-Up and Finalization

1. Request a Detailed Offer:

  • Ask for a Written Offer: Request a written job offer that outlines all the agreed-upon terms, including salary, benefits, work schedule, and any additional agreements.
  • Review the Offer: Carefully review the written offer to confirm that it aligns with your expectations and the agreed-upon terms.

2. Ask for Clarifications:

  • Seek Clarifications: If there are any ambiguities or questions about the offer, don’t hesitate to ask for clarifications or further details.
  • Discuss Any Changes: If any changes are necessary, discuss them with the employer and ensure that both parties are in agreement.

3. Formalize the Agreement:

  • Written Confirmation: Write an email or letter confirming your acceptance of the job offer and your understanding of the terms.
  • Express Gratitude: Express gratitude for the opportunity and your enthusiasm for joining the company.

4. Receive Confirmation from the Employer:

  • Wait for Their Response: Give the employer time to review and confirm the agreement. It may take a few days.
  • Legal Documentation: Once both parties are in agreement, ask for the necessary legal documentation, such as an employment contract or an offer letter.

5. Keep Copies of All Documents:

  • Documentation: Maintain copies of all written communication and documentation related to the job offer and negotiations.

6. Prepare for Onboarding:

  • Onboarding Process: As the final step, prepare for the company’s onboarding process, which may include filling out paperwork, undergoing background checks, or participating in orientation.

Real-Life Example: After negotiating for a marketing manager position, you receive a written job offer from the employer. Before finalizing the agreement, you carefully review the document and find a minor error in the start date. You promptly reach out to the employer to clarify and correct this discrepancy. Once the corrected offer aligns with your understanding, you formally accept the offer in writing. The employer acknowledges your acceptance, and you proceed with the onboarding process.

By following these actionable steps for follow-up and finalization, you ensure that the job offer is thoroughly understood, agreed upon, and legally protected.

This professional approach reflects positively on your candidacy and sets the stage for a successful onboarding process.

Conclusion

In the journey of job negotiation, the art of securing the best possible job offer is a skill that can propel your career to new heights.

For beginners and seasoned professionals alike, understanding the nuances of negotiation is a pivotal step towards not only landing a job but also shaping the terms of your employment.

The “Top 7 Tips To Help You Master Job Negotiation For Beginners” have provided you with the knowledge and strategies needed to embark on this transformative journey with confidence.

Throughout this comprehensive guide, we’ve explored the fundamental principles of job negotiation, from researching the market and knowing your worth to practicing your pitch and leveraging benefits and perks.

We’ve delved into overcoming objections and setting clear priorities, concluding with the essential step of following up and finalizing the job offer.

As you’ve journeyed through these tips, you’ve acquired valuable insights and tools that will serve you well in your career endeavors.

The world of job negotiation is one where data-driven research, thoughtful communication, and strategic thinking intersect.

By researching the market, you’ve discovered the power of data in setting salary expectations and the importance of understanding regional variations.

Knowing your worth has empowered you to confidently communicate your value and seek fair compensation.

You’ve practiced your pitch, honing your skills in articulating your contributions and value proposition.

By leveraging benefits and perks, you’ve recognized the significance of comprehensive compensation packages that extend beyond salary alone.

In overcoming objections, you’ve learned that objections are not roadblocks but opportunities to demonstrate problem-solving skills and professionalism.

Setting clear priorities has allowed you to focus on what truly matters to you, ensuring that you negotiate for the terms that align with your goals.

Finally, in the step of following up and finalizing, you’ve acquired the skills to create a mutual understanding and a legally sound agreement that sets the stage for a successful journey with your new employer.

As you navigate your future career opportunities, remember that job negotiation is not a one-time event, but an ongoing skill that can shape your professional journey.

Each negotiation is an opportunity to refine your approach, learn from your experiences, and build your confidence in securing the terms that matter most to you.

By mastering these seven essential tips, you’re not only ensuring that your career journey begins on a strong footing but also that you’re equipped to navigate the evolving landscape of employment.

Whether you’re an entry-level candidate embarking on your first negotiation or an experienced professional seeking new challenges, these tips are designed to empower you with the knowledge and skills to master job negotiation.

In your journey to master job negotiation, remember that it’s not just about securing a job; it’s about shaping your future.

The skills and insights you’ve gained here will serve as valuable tools for achieving your professional aspirations and embarking on a career path that aligns with your goals, values, and ambitions.

So, with these tips in hand, step confidently into the world of job negotiation, and may each negotiation bring you one step closer to your dream job and the career you’ve envisioned.

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People Also Ask

How do you master negotiation skills?

Mastering negotiation skills involves practice, research, and strategy. Learn to listen actively, communicate clearly, and be adaptable. Understand the other party’s perspective and aim for win-win solutions. Continuously refine your skills through real-world experiences.

How can I improve my negotiation skills at work?

To enhance your negotiation skills at work, focus on active listening, preparing thoroughly, and understanding your value. Be open to compromise, maintain professionalism, and seek feedback to refine your skills. Practice and learn from each negotiation to improve over time.

What are the 5 negotiation techniques?

  1. Collaborative: Seek win-win solutions.
  2. Competitive: Pursue maximum gain.
  3. Compromising: Find a middle ground.
  4. Avoiding: Dodge direct confrontation.
  5. Accommodating: Prioritize others’ needs. Adapt techniques as per the situation.

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