Monday, June 5, 2023

ChatGPT – What is it and How to Get Started with it?

“The pace of progress in artificial intelligence…is incredibly fast”

— Elon Musk

Artificial intelligence (AI) is one of the most exciting and rapidly developing technologies of our time.

From self-driving cars to voice assistants, AI is transforming the way we live, work, and interact with the world around us.

At its core, AI is about creating intelligent machines that can learn, reason, and make decisions like humans.

In today’s fast-paced digital world, we’re constantly bombarded with information and tasks that can leave us feeling overwhelmed and overworked.

That’s where ChatGPT comes in – a cutting-edge language model developed by OpenAI that can assist with various tasks, from answering questions to generating text.

ChatGPT has taken the world by storm.

In the 5 days after its release, it has signed up 1 million users.

By January, ChatGPT had amassed 100 million monthly active users only two months into its launch, making it the fastest-growing consumer application in history.

Time for ChatGPT to reach 100m monthly active users
Source: 9cv9

But what exactly is ChatGPT, and how can it be used to make our lives easier?

Whether you’re a busy professional, a student, or somebody who simply wants to optimize their productivity, ChatGPT could be the solution you’ve been searching for.

So let’s dive in and discover what ChatGPT is all about.

Before we venture further into this article, we like to share who we are and what we do.

About 9cv9

9cv9 is a business tech startup based in Singapore and Vietnam, with a strong presence all over the world.

With over six years of startup and business experience, and being highly involved in connecting with thousands of companies and startups, the 9cv9 team has listed some important learning points in this overview of what is ChatGPT and how to use it?

If your company needs recruitment and headhunting services, you can use 9cv9 headhunting and recruitment services to hire top talents and candidates. Find out more here, or send over an email to [email protected].

ChatGPT – What is it and How to Get Started with it?

  1. What is ChatGPT?
  2. How is ChatGPT differing from other language models?
  3. How to Use ChatGPT?
  4. Benefits of Using ChatGPT
  5. How ChatGPT has been Used in Different Industries
  6. Limitations of ChatGPT
  7. Addressing the Bias of ChatGPT

What is ChatGPT?

Well, for starters, ChatGPT is a powerful language model that utilizes artificial intelligence (AI) to assist users with various tasks.

ChatGPT is based on the transformer architecture and is trained on a massive corpus of text data, allowing it to generate human-like responses to a wide range of prompts.

The transformer architecture was first introduced in 2017 and has since become one of the most popular models for NLP applications.

To train ChatGPT, OpenAI used a massive corpus of text data, including books, articles, and websites. This allowed the model to learn patterns and associations in language and generate more accurate responses over time.

One of the key ways that ChatGPT uses AI is through natural language processing (NLP), a branch of AI that focuses on enabling computers to understand and respond to human language.

ChatGPT uses NLP to analyze the context and intent of user input and generate appropriate responses in natural language.

Another way that ChatGPT uses AI is through machine learning (ML), a subset of AI that enables machines to learn from data and improve over time.

ChatGPT also utilizes deep learning, a type of ML that uses neural networks to model complex patterns and relationships in data.

This allows ChatGPT to generate more nuanced and sophisticated responses to user input.

ChatGPT is trained on vast amounts of text data, allowing it to learn patterns and associations in language and generate more accurate responses over time.

ChatGPT uses AI to assist with a wide range of tasks, including answering questions, generating text, completing tasks, and more.

This makes it a valuable tool for a variety of industries, from healthcare to customer service.

The immense potential of ChatGPT has Microsoft announcing a multiyear, multibillion-dollar investment into ChatGPT.

How is ChatGPT differing from other language models?

ChatGPT differs from other language models in several key ways, which makes it an important tool for a wide range of applications.

Here are some of the main differences and why they matter:

  • Scale: ChatGPT is one of the largest and most complex language models ever created, with 175 billion parameters. This is significantly larger than many other language models, which typically have between 1-10 billion parameters. The larger scale of ChatGPT allows it to generate more complex and nuanced responses to a wider range of prompts, making it a more versatile and powerful tool.
  • Contextual Understanding: ChatGPT uses a technique called “transformer” architecture to understand the context of text data. This allows it to generate responses that are more relevant and accurate than other language models that do not take context into account. ChatGPT can use its understanding of context to generate more informative and helpful responses to user input, making it a more effective tool for many applications.
  • Pre-training: ChatGPT is pre-trained on a massive corpus of text data, which means it has already learned a great deal about language and can generate responses more quickly and accurately than models that are not pre-trained. This makes it an ideal tool for applications where speed and accuracy are important.
  • Versatility: ChatGPT can be fine-tuned to perform a wide range of tasks, from question-answering to content creation. This versatility makes it a valuable tool for a wide range of applications, including customer service, content creation, and research.

Overall, ChatGPT’s larger scale, contextual understanding, pre-training, and versatility set it apart from other language models and make it an important tool for many applications.

Its ability to generate more nuanced and informative responses to a wide range of prompts can save time, improve productivity, and enhance the quality of work.

As such, ChatGPT is a valuable tool for anyone looking to optimize their workflow and leverage the power of AI in their work.

How to Use ChatGPT?

  1. Choose a Platform
  2. Provide Input
  3. Wait for a Response
  4. Evaluate the Response
  5. Repeat as Necessary

Using ChatGPT is relatively simple and straightforward.

Here are the basic steps for using ChatGPT:

1. Choose a Platform

ChatGPT can be accessed through a variety of platforms, including web applications, APIs, and chatbots.

Depending on your needs and technical expertise, you may prefer one platform over another.

The easiest way is to go to https://openai.com/blog/chatgpt and click “Try ChatGPT”.

ChatGPT webpage
Source: ChatGPT

Once there, you will be asked to log in or sign up for an account.

ChatGPT webpage: Welcome to ChatGPT
Source: ChatGPT

As this is a tutorial for new users, we will focus on the signup path.

ChatGPT webpage: Register or Login Page
Source: ChatGPT

You can choose to sign up with an email, with your google email, or with a Microsoft account.

Once you input your email and password to register, you will be asked to verify your account.

Once you verify, then it begins the ChatGPT onboarding screens.

ChatGPT webpage: Onboarding
Source: ChatGPT

Of course, you will need to be 18 years old or older to be using ChatGPT.

The next step can prove to be a make or break for many as ChatGPT requires the verification of a mobile number as you can see below.

ChatGPT webpage: Phone Verification
Source: ChatGPT

Do note that ChatGPT might not be available in some countries such as Vietnam.

ChatGPT webpage: some countries cannot use ChatGPT
Source: ChatGPT

If you manage to pass through all the verification and checks, then you will land on this page whereby you can start on your magical ChatGPT journey.

ChatGPT webpage: Main Landing Page
Source: ChatGPT

And the next step is of course to provide some inputs for ChatGPT to reply.

2. Provide Input

Once you have accessed ChatGPT through your chosen platform, you can provide input in the form of text. This input could be a question, a statement, or any other type of text-based input.

3. Wait for a Response

After you have provided input, ChatGPT will generate a response based on its understanding of the input and the context in which it was provided.

This response will be in the form of text and may take a few seconds to generate, depending on the complexity of the input and the scale of the model.

4. Evaluate the Response

Once ChatGPT has generated a response, you can evaluate it to determine whether it is accurate and helpful. Depending on your needs, you may need to provide additional input or ask follow-up questions to clarify the response.

You can ask ChatGPT to refine its answer if you are not satisfied by it.

Furthermore, ChatGPT retains the context in the same chat group.

So, whatever inputs you have, it will weigh with the past conversations in the same chat group.

5. Repeat as Necessary

If you need additional information or have additional questions, you can repeat the process of providing input and evaluating the response until you have received the information you need.

It’s worth noting that while using ChatGPT is relatively simple, it is important to use it responsibly and ethically.

Because ChatGPT is a machine learning model, it is only as good as the data it has been trained on.

This means that if the data contains biases or inaccuracies, ChatGPT may produce biased or inaccurate responses.

Additionally, it’s important to be aware that ChatGPT is not capable of independent thought or judgment and should not be relied upon for critical decisions.

Using ChatGPT is a relatively simple process that involves providing text-based input and waiting for the model to generate a response.

By using ChatGPT responsibly and ethically, you can take advantage of its powerful capabilities to improve your workflow and productivity.

Benefits of Using ChatGPT

There are numerous benefits to using ChatGPT, which is a powerful language model that uses artificial intelligence and natural language processing to generate human-like responses to user input.

Here are some of the key benefits of using ChatGPT:

  • Efficiency: ChatGPT can help increase efficiency by automating many tasks that would otherwise require human input. For example, it can be used to automate customer service responses, saving time and resources.
  • Accuracy: ChatGPT is highly accurate and can generate responses that are more informative and helpful than those generated by traditional rule-based systems. This is due to its ability to understand context and generate responses that take into account the broader context of the user’s input.
  • Versatility: ChatGPT is a highly versatile tool that can be fine-tuned to perform a wide range of tasks, from content creation to question-answering. This makes it a valuable tool for a wide range of applications.
  • Scalability: ChatGPT is highly scalable and can be used to generate responses to a virtually unlimited number of user inputs. This makes it ideal for applications such as customer service, where a large number of inquiries must be handled quickly and efficiently.
  • Personalization: ChatGPT can be trained on specific data sets to generate responses that are tailored to a particular user or application. This allows for a high degree of personalization and can help improve user engagement and satisfaction.
  • Cost-effective: Using ChatGPT can be a cost-effective alternative to hiring additional staff to handle tasks such as customer service or content creation. This can help save money and improve overall efficiency.

Overall, the benefits of using ChatGPT are numerous and can help improve efficiency, accuracy, and user satisfaction in a wide range of applications.

By leveraging the power of AI and natural language processing, ChatGPT can help businesses and individuals achieve their goals more quickly and effectively than ever before.

How ChatGPT has been Used in Different Industries

ChatGPT has been used in a wide range of industries to improve efficiency, accuracy, and user satisfaction.

Here are some examples of how ChatGPT has been used in different industries:

  • Healthcare: ChatGPT has been used to improve patient care by automating routine tasks and providing personalized responses to patient inquiries. For example, it can be used to answer common questions about medication or to provide information about symptoms and treatment options. Do note for healthcare related queries, it is highly advisable to get a second opinion from a licensed medical professional and not to rely entirely on ChatGPT’s answers.
  • Customer service: ChatGPT has been used to improve customer service by providing fast, accurate responses to customer inquiries. For example, it can be used to answer common questions about products or services or to provide information about shipping or returns.
  • E-commerce: ChatGPT has been used to improve the customer experience in e-commerce by providing personalized recommendations and answering customer inquiries. For example, it can be used to recommend products based on customer preferences or to provide information about product specifications.
  • Finance: ChatGPT has been used in finance to improve customer service and provide personalized financial advice. For example, it can be used to answer common questions about financial products or to provide personalized investment advice based on customer goals and risk tolerance.
  • Education: ChatGPT has been used in education to provide personalized tutoring and support to students. For example, it can be used to answer student questions about coursework or to provide feedback on written assignments.
  • Marketing: ChatGPT has been used in marketing to improve lead generation and customer engagement. For example, it can be used to provide personalized product recommendations or to answer customer inquiries about pricing or availability.

Overall, ChatGPT has been used in a wide range of industries to improve efficiency, accuracy, and user satisfaction.

By leveraging the power of AI and natural language processing, ChatGPT has the potential to revolutionize the way businesses and individuals interact with each other, leading to better outcomes and increased productivity.

Limitations of ChatGPT

While ChatGPT is a powerful language model that offers many benefits, there are also some limitations to consider.

Here are some of the key limitations of ChatGPT:

  • Biases: ChatGPT is trained on large datasets of text, which can sometimes contain biases and inaccuracies. These biases can be reflected in the responses generated by ChatGPT, which can be problematic in some situations. Also, the world is ever-changing, which means the latest and newer events might not be available in the datasets and hence, the outputs from ChatGPT for answers relating to those events might not be reliable enough.
  • Lack of independent thought: While ChatGPT is capable of generating human-like responses to user input, it does not have the ability to think independently or exercise judgment. This means that it can only respond to the information it has been trained on and may not be able to provide accurate or helpful responses in all situations. Definitely not recommended to ask ChatGPT whether to propose to your relationship partner.
  • Over-reliance: If ChatGPT is used as the sole source of information for critical decisions or tasks, there is a risk of over-reliance on the model. This can be problematic if the model generates inaccurate or biased responses.
  • Training data limitations: The accuracy and effectiveness of ChatGPT are heavily dependent on the quality and quantity of the training data used to train the model. If the training data is limited or does not represent the full range of inputs that the model will encounter, its effectiveness may be limited.
  • Technical expertise: Using ChatGPT requires a certain level of technical expertise, particularly when it comes to fine-tuning the model for specific applications. This can be a barrier to adoption for some users.

Overall, while ChatGPT offers many benefits, it is important to be aware of its limitations and use it responsibly and ethically.

By understanding the limitations of the model and taking steps to mitigate them, users can take full advantage of its capabilities while minimizing the risks and drawbacks.

Addressing the Bias of ChatGPT

To mitigate the limitations of ChatGPT, users can take a number of steps to ensure that the model is used responsibly and ethically.

Here are some ways to mitigate the limitations of ChatGPT:

  • Addressing biases: One way to mitigate the issue of biases in ChatGPT is to use diverse and representative training data. This can help to reduce the risk of bias in the responses generated by the model. Additionally, users can monitor the responses generated by ChatGPT and correct any biases that are detected.
  • Combining with human input: While ChatGPT is a powerful tool, it is not a replacement for human judgment and expertise. To mitigate the risk of over-reliance on the model, users can combine ChatGPT with human input and oversight. This can help to ensure that critical decisions are made with input from both the model and human experts.
  • Fine-tuning for specific applications: To ensure that ChatGPT is effective for a specific application, users can fine-tune the model for that application. This involves training the model on data that is specific to the application, which can improve the accuracy and effectiveness of the model for that use case.
  • Providing transparency: To address concerns about biases and accuracy, users can provide transparency about how ChatGPT is used and how it generates responses. This can help to build trust with users and ensure that the model is being used responsibly.
  • Monitoring performance: To ensure that ChatGPT is performing as expected, users can monitor its performance over time. This can help to identify any issues or inaccuracies and take corrective action as needed.

By taking these steps, users can mitigate the limitations of ChatGPT and ensure that it is used responsibly and ethically.

By using ChatGPT in conjunction with human expertise and oversight, users can take full advantage of the model’s capabilities while minimizing the risks and drawbacks.

Conclusion

In conclusion, ChatGPT is a powerful language model that uses AI and natural language processing to generate human-like responses to text inputs.

While it has many benefits, such as improving efficiency, accuracy, and user satisfaction, there are also limitations to the model, including the risk of biases, the potential for inappropriate responses, and limitations in the data it can process.

To mitigate these limitations, users can take steps such as addressing biases, combining with human input, fine-tuning for specific applications, providing transparency, and monitoring performance.

By using ChatGPT in a responsible and ethical manner, users can take full advantage of its capabilities while minimizing the risks and drawbacks.

Overall, ChatGPT has the potential to revolutionize the way businesses and individuals interact with each other, leading to better outcomes and increased productivity.

As the field of AI continues to advance, we can expect to see even more powerful and sophisticated language models emerge, further transforming the way we communicate and interact with the world around us.

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