Legal Depts Expect Rising Demand
83%
CLOC 2025: 83% of in-house teams expect demand to increase, but most lack matching budget growth.
Top Challenge: Workload & Bandwidth
63%
63% of legal departments identify workload and resource bandwidth as their top operational challenge.
Automation as High Priority
66%
66% of legal departments rank automation as a high priority, a consistent trend since 2020 per CLOC.
AI Governance Committee
85%
85% of legal departments now have a dedicated resource or committee to manage AI use per CLOC 2026.
Fixed-Fee Billing Preference
79%
79% of GCs want fewer surprise bills and more predictable fixed-fee arrangements from outside counsel.
Outside Counsel Spend Drop
37%
Only 37% expect outside counsel spend to increase in 2026 — sharply down from 58% the previous year.
Overbilled Belief
50%
50% of in-house teams believe they are currently being overbilled, yet 87% spend ≤4 hrs/month reviewing bills.
Bills with Errors/Non-Compliance
56%
56% of outside counsel bills contain some form of error or guideline non-compliance per legal bill review data.