9CV9 MARKET INTELLIGENCE
AOTEAROA NEW ZEALAND · 2026 EDITION

What does it really
cost to hire through
a Kiwi recruiter?

Percentage fees, retained tranches, contractor margins and government pricing controls — decoded from published New Zealand recruitment agency terms for 2026.

12–18%
Typical permanent placement fee range seen across reviewed NZ agency terms
25%
Published retained / executive search rate example (Randstad NZ)
3.5%
Default employer KiwiSaver contribution from 1 April 2026
1%
All-of-Government admin fee on provider fees
No single tariff

Fees vary by hiring model — permanent placements typically use percentage-based pricing, executive searches often use staged retained pricing.

Temp & contract ≠ placement fee

Temporary and contractor costs bundle worker pay, employment on-costs, payroll administration, compliance and agency margin into one charge rate.

Compare total cost, not headline %

Guarantees, ownership clauses, conversion charges and minimum fees change the real cost of a hire far more than the quoted rate alone.

01

Permanent recruitment: fee tiers climb with salary and difficulty

Contingent, exclusive and fixed-fee models sit side by side in the NZ market. Published rates cluster into bands — but the calculation base (base salary vs. total remuneration) changes what the percentage is actually applied to.

Under NZD 60,000Entry / lower-salary roles
12–17%
NZD 60,000+General professional recruitment
15–18%
NZD 100,000–199,999Mid-senior specialist roles
up to 18%
NZD 200,000+Senior / specialist search
Negotiated

Illustrative bands drawn from reviewed published New Zealand agency terms (incl. Max People, The Temp Company, Cultivate). Individual agencies remain free to set their own commercial terms — treat these as examples, not a market-wide tariff.

Max People
$2,500
Minimum permanent / fixed-term placement fee
Jitbug
$4,000
Minimum fee for fixed-term placements of six months or less
Retained / exclusive
1/3 · 1/3 · 1/3
Common staged split: campaign start, shortlist, placement
02

Retained executive search: risk paid in three tranches

Retained mandates commit budget before a candidate is placed, funding market mapping, confidential outreach and executive assessment. A three-stage koru of payment is well established, though terms differ firm to firm.

25% TOTAL FEE
1

Mandate acceptance

Non-refundable retainer funds executive briefing, position spec, compensation review and market mapping.

2

Shortlist presentation

Payable once direct approaches, screening and a recommended shortlist are delivered to the client.

3

Successful completion

Balance invoiced at the defined completion trigger — check whether that's offer acceptance, signed contract, or start date.

Worked example — NZD 300,000 remuneration package

Applicable remunerationNZD 300,000
Search fee25%
Tranche 1 · Tranche 2 · Tranche 3$25,000 each
Total professional feeNZD 75,000
03

Contracting & temp staffing run on charge-out rates

Instead of a one-off success fee, employers pay hourly or daily — a rate built from worker pay, employment on-costs and agency margin. Worker classification (employee vs. independent contractor) changes which costs are layered in.

Worker pay ratebase earnings
+
Employment on-costsKiwiSaver, ACC, leave
+
Agency marginsourcing & payroll
=
Charge ratewhat the client pays
DEFAULT KIWISAVER CONTRIBUTION RATE — A KEY 2026 COST INPUT
3.0%
BEFORE 1 APR 2026
3.5%
FROM 1 APR 2026
4.0%
FROM 1 APR 2028

Employee and matching employer default contribution rate. Recruitment agencies employing temporary staff must fold the higher 2026 rate into their workforce cost models — and 8% pay-as-you-go holiday pay only applies in qualifying circumstances, not as an automatic surcharge.

04

Public sector hires through the All-of-Government panel

Eligible government agencies and schools buy recruitment through a standing panel of providers under the Talent Acquisition Services contract — trading open-market flexibility for pricing transparency and procurement speed.

Auckland Wellington Christchurch
2023–2029
Current Talent Acquisition Services contract term (started 9 June 2023)
1%
Administration fee on provider fees, remitted to MBIE by the provider
60+
Providers listed on the current supplier panel
4
Placement types covered: permanent, temporary, contractor, payroll-only

Core panel coverage centres on Auckland, Wellington and Christchurch; off-panel procurement is available where the panel cannot meet a genuine requirement, including other regions.

05

Guarantees protect the placement, not the business decision

A replacement guarantee is the norm; an unconditional cash refund is rare. Redundancy, restructuring and material role changes are commonly excluded from cover.

Provider (published terms)
Guarantee
Primary remedy
Cultivate
12 wks
Free replacement search
Rice Consulting
12 wks
Free replacement search
Jigsaw Staffing
12 wks
Free replacement search
Robert Walters
8 wks
Replacement — no rebate/refund
The Temp Company
8 wks
Replacement or defined credit
Candidate ownership window: often up to 12 months
Guarantee void on: late payment
Commonly excluded: redundancy & restructuring
Notification window: 3–7 days across reviewed terms