Percentage fees, retained tranches, contractor margins and government pricing controls — decoded from published New Zealand recruitment agency terms for 2026.
Fees vary by hiring model — permanent placements typically use percentage-based pricing, executive searches often use staged retained pricing.
Temporary and contractor costs bundle worker pay, employment on-costs, payroll administration, compliance and agency margin into one charge rate.
Guarantees, ownership clauses, conversion charges and minimum fees change the real cost of a hire far more than the quoted rate alone.
Contingent, exclusive and fixed-fee models sit side by side in the NZ market. Published rates cluster into bands — but the calculation base (base salary vs. total remuneration) changes what the percentage is actually applied to.
Illustrative bands drawn from reviewed published New Zealand agency terms (incl. Max People, The Temp Company, Cultivate). Individual agencies remain free to set their own commercial terms — treat these as examples, not a market-wide tariff.
Retained mandates commit budget before a candidate is placed, funding market mapping, confidential outreach and executive assessment. A three-stage koru of payment is well established, though terms differ firm to firm.
Non-refundable retainer funds executive briefing, position spec, compensation review and market mapping.
Payable once direct approaches, screening and a recommended shortlist are delivered to the client.
Balance invoiced at the defined completion trigger — check whether that's offer acceptance, signed contract, or start date.
Instead of a one-off success fee, employers pay hourly or daily — a rate built from worker pay, employment on-costs and agency margin. Worker classification (employee vs. independent contractor) changes which costs are layered in.
Employee and matching employer default contribution rate. Recruitment agencies employing temporary staff must fold the higher 2026 rate into their workforce cost models — and 8% pay-as-you-go holiday pay only applies in qualifying circumstances, not as an automatic surcharge.
Eligible government agencies and schools buy recruitment through a standing panel of providers under the Talent Acquisition Services contract — trading open-market flexibility for pricing transparency and procurement speed.
Core panel coverage centres on Auckland, Wellington and Christchurch; off-panel procurement is available where the panel cannot meet a genuine requirement, including other regions.
A replacement guarantee is the norm; an unconditional cash refund is rare. Redundancy, restructuring and material role changes are commonly excluded from cover.